Hidden among acres of tropical gardens and jungle along a sugary white sand beach, Dreams Tulum Resort & Spa is
located just minutes from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury® - where everything is included.
Dreams Tulum’s magnificent Mexican colonial architecture blends tastefully with upscale contemporary design. All 432 guest rooms and suites offer a private and furnished terrace or balcony, marble bathrooms, daily refreshed mini-bar and room service. Dreams Tulum also offers a secluded adults-only section with quiet and romantic suites. Swim out suites are also available for direct access to a pool.
The resort is not only beautiful on the outside, but also within. As the founders of the Tulum Foundation, this eco- friendly resort promotes education, culture and conservation. Through programs such as scholarships for employee’s children and supporting the preservation of the endangered sea turtle, Dreams Tulum makes a positive impact in its community.
Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. Guests can visit the on-site water sports center for snorkeling, diving, kayaking and more. Dreams Tulum guests also receive discounted greens fees at the nearby Riviera Maya Golf Club. The Mayan-themed Explorer’s Club for Kids offers supervised fun for ages 3 – 12 with a Water Park playground, including 6 waterslides, 2 buckets and an outdoor wet play area.
A stay at Dreams Tulum is not complete without experiencing the Dreams Spa by Pevonia®. Surrounded and inspired by
nature and Mayan culture, guests can find rejuvenation through therapeutic spa treatments. Guests can make their own spa products from local plants and herbs at the Spa Pantry – then take it back to a jungle cabin for a relaxing treatment.
Rooms in Dreams Tulum Resort & Spa
15:00 hrs.
12: 00 hrs.
432 Rooms
Categories in Dreams Tulum Resort & Spa
Services in Dreams Tulum Resort & Spa
24 hours Front Desk
24-hour Room Service
Auditorium
Babysitting On Request
Bank (Cash Machine)
Beauty Salon
Breakouts
Buffet Restaurant
Business Center
Car Rental Agency $
Conference Rooms
Congress Center
Cribs available on request
Currency exchange
Daily Housekeeping
Direct access to the beach
Fitness center
Free Wifi
Gift shop
Hairdresser upon Request
Handicapped rooms
High Speed Internet Access
Kids Club
Kids Playground
Laundry / dry-cleaning valet $
Lift
Major credit cards accepted
Medical Service $
Outdoor Swimming-Pool
Parking Free
Pool table
Pool's Bar
Print facilities
Restaurant
Shopping
SPA
Stage Area
Swimming-Pool
Tennis Court
Travel Agency $
Watersports
Wedding Services $
Wheelchairs available
Wireless Internet
Facilities in Dreams Tulum Resort & Spa
Swimming pool
Emergency exit
GiftShop
Kids Club
Meeting room
Restaurants
Spa $
Theater
Water park $
Restaurants & Bars in Dreams Tulum Resort & Spa
Lunch 11:00 a.m. – 5:00 p.m.
Delicious grilled favorites served beachside.
Non-smoking
Dress Code: None
Dinner 6:00 p.m. – 10:30 p.m.
Exquisite candlelit à la carte French masterpieces
• Approximate seating capacity: 58
• Dress Code: Formal
• Non-smoking
• Adults-Only (terrace open for families)
Breakfast for Preferred Club guest (a la carte) 8:00 a.m. – 10:30 a.m., Lunch 12:00 p.m. – 5:00 p.m. and
Dinner 6:30 p.m. – 10:30 p.m.
À la carte breakfast (Preferred Club guest only)
Lunch: Salads and grill
Dinner: Meat cuts and fish specialties
Approximate seating capacity: 56
Dress Code: Casual; Casual Elegance for dinner
Non-smoking
A buffet-style restaurant serving international specialty items and classics
Approximate seating capacity: 242
Dress Code: Casual; Casual Elegance for dinner
Non-smoking
Open 10:00 a.m. – 11:00 p.m.
Swim-up and enjoy a cocktail in the main pool, offering tropical drinks and wait service in the pool area
Open 10:00 a.m. – 10:30 p.m.
Located in the main lobby, enjoy drinks and live music at our delightful lobby bar with molecular cocktails every
Friday evening
Open 11:30 a.m. – 1:00 a.m.
Guests can watch their favourites sporting event in a relaxed atmosphere while enjoying an international bar
11:30 a.m. – 11 p.m. Snack bar, beer, soft drinks and international beverages
9 p.m. – 1 a.m. - Cold beer and soft drinks
9:00 a.m. – 9:00 p.m.
Enjoy over 30 varieties of healthy frozen shakes, smoothies and fresh fruit blends
Coffee in Dreams Tulum Resort & Spa
Spa in Dreams Tulum Resort & Spa
Cancelation policies in Dreams Tulum Resort & Spa
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
50% of stay.
