Krystal Cancun is the ideal hotel to reconnect with the Caribbean Sea. Whether as a family or with friends, you will enjoy days and nights of fun in our facilities and in the various Nightclubs in the area, thanks to its location in Punta Cancun, the heart of activities and entertainment. Our rooms have been designed to satisfy all types of travelers; from family rooms with large spaces, rooms with sea views, to our exclusive Suites with private pools. Make the most of your stay at the Hotel Krystal Cancun with our All-Inclusive Plan, where you will have unlimited access to: buffet breakfast, a la carte lunch (buffet in season), dinner in our specialty restaurants, unlimited snacks in the pool and beach, as well as drinks from selected national and international brands and bottles of water in the room.
Rooms in Krystal Cancun
15:00 hrs.
12: 00 hrs.
453 Rooms
Categories in Krystal Cancun
Services in Krystal Cancun
24 hours Front Desk
24-hour Room Service
Babysitting On Request
Baggage Hold
Bank (Cash Machine)
Bar Club
Beauty Salon
Buffet Restaurant
Business Center
Car rental desk
Conference Rooms
Daily Housekeeping
Direct access to the beach
Fitness center
Free Gym
Free Wifi
Gift shop
Hairdresser
Handicapped rooms
High Speed Internet Access
Jacuzzi
Kids Club
Major credit cards accepted
Massage
Massages upon Request
Outdoor children´s saltwater pool
Outdoor Swimming-Pool
Paid Parking
Parking Free
Pool table
Pool's Bar
Print facilities
Public Restaurant
Restaurant
SPA
Swimming-Pool
Wedding Services
Wheelchairs available
Facilities in Krystal Cancun
Restaurants & Bars in Krystal Cancun
Coffee in Krystal Cancun
Spa in Krystal Cancun
Cancelation policies in Krystal Cancun
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
50% of stay.
