A paradise where romance is turned on, enjoy the sun, love and luxury in this exclusive oasis for adults in the Mexican Caribbean. After receiving for two years the TripAdvisor Award for the best hotel for couple travel, we can say that Sun Palace is the best place for romance in the Mexican Caribbean.
Rooms in Sun Palace
15:00 hrs.
12: 00 hrs.
247 Rooms
Categories in Sun Palace
Services in Sun Palace
24 hours Front Desk
24-hour Room Service
Babysitting
Bank (Cash Machine)
Bar Club
Beauty Salon $
Car rental desk
Conference Rooms
Currency exchange
Daily Housekeeping
Fitness center
Free Wifi
Gift shop $
Laundry / dry-cleaning valet $
Major credit cards accepted
Massage $
Medical Service $
Outdoor Swimming-Pool
Pool's Bar
Restaurant
Sauna
Smoking Area
SPA $
Swimming-Pool
Taxis available 24 hours $
Valet Parking
Valet parking available
Wedding Services $
Facilities in Sun Palace
Swimming pool
Bars
Emergency exit
GiftShop
Restaurants
Snack-Bar
Restaurants & Bars in Sun Palace
Breakfast Buffet 7:00 a.m - 11:30 a.m.
Lunch Buffet 12:00 p.m. - 4:30 p.m.
Dinner: Mexican a la carte 6:00 p.m. - 11:00 p.m.
Mexico and the World
Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed.
No swimsuits or sleeveless shirts are
allowed.
Reservation required
Breakfast à la carte:
7:00 am-11:30 am
Lunch à la carte: 12:00 pm-4:30 pm
Tapas: 5:30 pm- 6:00 pm
Dinner à la carte 6:00 pm-10:30 pm
Latin-American Fire Cooking
Casual: Bare feet, swimsuits,
and wet clothes are not allowed.
Gentlemen must wear shirts.
Reservation required
Pan-Asian à la carte
Dinner: 6:00 pm–11:00 pm
Pan-Asian & Thai Cuisine
Casual: Bare feet, swimsuits,
and wet clothes are not allowed.
Gentlemen must wear shirts
Reservation required.
Dinner: Italian à la carte
6:00 pm–11:00 pm
Savor Italian Flavor
Casual: Bare feet, swimsuits,
and wet clothes are not allowed.
Gentlemen must wear shirts.
Reservation required
9:00 a.m. - 5:00 p.m.
Snacks à la carte
11:00 am-5:00 pm
Coffee shop
Crepes, ice cream, paninis and more
6:00 am-11:00 pm
Lobby area 9:00 am-1:00 am
Snacks à la carte: 11:00 am-6:00 pm
Coffee in Sun Palace
Spa in Sun Palace
Cancelation policies in Sun Palace
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
50% of stay.
